Our Satisfaction Guarantee

Ojai Valley Design is 100% confident you will be completely satisfied with the website or graphics we design for you. We are so confident that you will be pleased, that we are prepared to stand behind our work with a - 100% money back guarantee. If, for whatever reason within 10 days of design approval, you are not entirely satisfied with the design, we will refund your money back.

Money Back Guarantee
  • This Money Back Guarantee can only be claimed within 10 days from the date of design approval.
  • This Money Back Guarantee only applies to design costs incurred on website and graphics design packages that you select. Domain name, hosting fees, template costs, script costs or other hard costs including printing are not included.
  • This Money Back Guarantee must be requested in writing, sent to web@ojaivalleydesign.com. This email must contain the words "Refund Request" in the subject line and it must include the website address (e.g. http://www.yourcompany.com) in the body of the email with a detailed description of the request for refund.

This Money Back Guarantee will not be paid if requested after the 10 day period from the date of design approval.

NOTE: Once this Money Back Guarantee has been applied, the graphics and entire website and all site content will be deleted.